Sub-processors
Last updated: April 10, 2026
This page lists the third-party sub-processors that Service uses to process personal data on behalf of restaurants (Controllers) in connection with the Service platform.
Changes to this list are notified to Controllers at least 15 days in advance, in accordance with our Data Processing Addendum.
Infrastructure
| Sub-processor | Purpose | Location |
|---|---|---|
| Google Cloud Platform (Google Ireland Ltd) | Cloud hosting (GKE, Cloud SQL, Memorystore, Cloud Storage, Secret Manager) | EU (europe-west9, Paris, France) |
| Cloudflare (Cloudflare Inc.) | DNS resolution only (no proxy, no content data) | Global (DNS edge, SCCs for non-EU transfers) |
Communication
| Sub-processor | Purpose | Location |
|---|---|---|
| Expo (650 Industries Inc.) | iOS push notifications (device token, event type) | USA (SCCs Module 3) |
AI Services
| Sub-processor | Purpose | Location |
|---|---|---|
| Anthropic (Anthropic PBC) | AI translation of restaurant-authored content (shift names, closure messages). No guest personal data is sent. | USA (SCCs Module 3) |
Payments
| Sub-processor | Purpose | Location |
|---|---|---|
| Stripe (Stripe Payments Europe Ltd) | Payment processing for credit card guarantees, deposits, and no-show fees (upcoming features) | EU (Ireland) |
Sub-processors NOT used
For transparency, the following categories are not used:
- Advertising / retargeting
- Third-party analytics (Google Analytics, etc.)
- CRM / marketing automation (HubSpot, Salesforce, etc.)
- Customer support (Zendesk, Intercom — support is handled by email)
- Error tracking (Sentry, Datadog, Bugsnag, etc.)
- Cross-restaurant guest data sharing
Change notifications
Controllers are notified by email at least 15 days before a new sub-processor begins processing data.
For any questions, contact us at support@useservice.app.