Your statistics, every channel in one place
Covers, occupancy, no-shows, loyalty, satisfaction: track your activity across every channel, compared over time. Included in every plan, with no point-of-sale and nothing to set up.
Every channel in one place
Booking widget, phone, walk-in, Google: Service sees all your reservations, not just one source's. You get an honest read on occupancy and no-shows that a tool seeing only its own bookings can't reconstruct. No point-of-sale required, nothing to configure, and it's included in every plan.
Your key metrics, compared over time
Covers served, reservations, occupancy, no-shows, cancellations, average party size: every metric compares against the previous period or the year before, so a trend jumps out at a glance. Pick the range, group by day, week or month, and export everything to CSV.
Your peak times, hour by hour
A map of covers by day of week and hour surfaces your real rushes and your lulls. Adjust your services, staffing and floor plan on facts instead of a hunch.
New guests, loyal guests
Track the share of new versus returning guests week over week, spot your best regulars, and measure the size of your email and SMS opt-in base, the starting point for future campaigns.
Satisfaction, in detail
Beyond the average score, follow your food and service ratings by shift and by weekday. You pinpoint exactly where you're weak (Saturday dinner, service rather than the plate) instead of guessing.
